Passenger transportation

Leading airline group in Europe

Passenger transportation is the Lufthansa Group’s largest Business segment. The airlines Lufthansa Passenger Airlines, SWISS, Austrian Airlines and Eurowings make up the Passenger Airline Group. The portfolio is supplemented by further strategic equity investments in SunExpress and Brussels Airlines, which was acquired in full by the Lufthansa Group at the start of 2017. In the 2016 summer flight timetable, the route network comprised 301 destinations in 100 countries, served via the international hubs in Frankfurt, Munich, Zurich, Vienna and Brussels.

Intensive coordination among the airlines creates significant synergies for the airline group. All of the airlines share the common objective of meeting customers’ demands in terms of safety, quality, punctuality, reliability and professional service. With its multi-hub strategy, the Passenger Airline Group can offer its passengers a comprehensive route network combined with the highest level of travel flexibility.

Customers are at the heart of the airline group’s market strategy, which is based on the pillars of high quality, safety, punctuality, dependability and professional service. An awareness of ecological responsibilities also features strongly in the airline group’s business activities. The ongoing modernisation of the fleet is making an important contribution to this. As well as the positive ecological effects, this modernisation will provide the airline group with an efficient fleet with low unit costs, which will satisfy the high customer expectations in terms of quality and reliability well into the future.