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Company portrait

Business activities

The Lufthansa Group is a global aviation group with a total of more than 550 subsidiaries and equity investments. In the financial year 2016, they were structured into the Passenger Airline Group, Logistics, MRO, Catering and Other segments. All segments occupy a leading position in their respective markets. In 2016, the Lufthansa Group generated revenue of EUR 31.7bn and employed an average of 123,287 employees.

Organisation

Deutsche Lufthansa AG has the management and supervisory structures typical for companies in Germany. The Executive Board is responsible for managing the Company and defining its strategic direction. In doing so, the aim is to increase Company value sustainably. The Supervisory Board appoints, advises and supervises the Executive Board. Deutsche Lufthansa AG is the parent company and the largest single operating company in the Lufthansa Group. The individual business segments are run as separate Group companies, with the exception of the Lufthansa Passenger Airlines. They have their own profit and operating responsibility and are monitored by their respective supervisory boards, in which members of Deutsche Lufthansa AG’s Executive Board are also represented.

Corporate structure

Strategy

The goal of the Lufthansa Group is to be the first choice in aviation for customers, employees, shareholders and partners. Going forward, the Lufthansa Group therefore intends to continue playing a significant role in shaping the global aviation market. The basis for this is the Group’s planned structure with three pillars:

  • premium hub airlines
  • Eurowings group
  • aviation services

The goal of the Lufthansa Group is to be the first choice in aviation for customers, employees, shareholders and partners. Going forward, the Lufthansa Group therefore intends to continue playing a significant role in shaping the global aviation market. The basis for this is the Group’s planned structure with three pillars: premium hub airlines, Eurowings group and aviation services. In a highly dynamic market environment, the Lufthansa Group will continue to use these synergetic pillars to successfully position itself as a leading aviation company. The aim is to safeguard this position for the future and to expand it profitably.To fulfill this objective, the “7to1 – Our Way Forward” strategic agenda was initiated in 2014. The programme comprises seven fields of action, which are applied both in the individual business segments and across the Group.

The “Value-based steering”, “Constantly improving efficiency” and “Culture and leadership” fields of action form the overarching framework for developing the Group. “Customer centricity and quality focus”, “New concepts for growth” and “Innovation and digitalisation” relate primarily to segment-specific projects. The “Effective and lean organisation” field of action is intended to ensure an optimal structure and appropriate governance for the entire Lufthansa Group. In addition, the segments have, in some cases, adopted individual efficiency and cost-cutting programmes, which they are implementing alongside the activities that form part of “7to1 – Our Way Forward”.

Group strategy

Contact person

Here are the right contact partners for your specific queries of the Lufthansa group:

Contactperson

Investor Relations contacts for private and professional investors

Information about LH flights, bookings, prices and reservations is available from Lufthansa City Offices worldwide, our Reservations Centres and Lufthansa Airport Offices. You will find all the relevant data at a glance by selecting your city or airport here.