05.09.2018

Lufthansa offers quick catering for passengers in a hurry: Delights to Go

  • High-quality gourmet boxes for Lufthansa guests with lounge access
  • Six-month test  starting today at Munich Airport

 

Most frequent flyers are quite familiar with this situation: you are on your way to the airport and simply looking forward to having a cup of coffee and a small snack in the Lufthansa Lounge. Nevertheless, by the time you actually arrive at the airport you realize that time is running out. In order to make travel easier for these passengers, Lufthansa has now developed a smart solution: "Delights to Go".

The new catering option will initially be tested at Munich Airport for six months, starting on September 5th. Centrally located in Terminal 2, Lufthansa passengers with lounge access can now enjoy high-quality snacks and drinks in a welcoming self-service area. Access to the complimentary offer is checked with the passenger’s boarding pass. By operating a modern, interactive user interface, the guest can select one of three culinary boxes from the categories listed on the screen. The categories include “Classic” (main component, for example, a tuna wrap or Greek salad), “Balance” (for example a sprout sandwich with pear and fig mustard or a quinoa ginger salad) or “Local” (for example Munich sausage salad). These components are complemented by a sweet or savoury snack, a piece of fresh fruit and a small bottle of water.  The offer varies every two weeks. Once the category is selected, the food box slides into the ergonomically-placed output compartment directly under the monitor. Additionally, Guests have the choice between a coffee speciality, tea, water and a variety of juices. Once the drink is selected, the cup can be put into a built-in place holder in the box, the entire meal packed into a paper bag and the passengers can rush to the departure gate.

Lufthansa developed this new, quick refreshment option after conducting a field test for fast refreshments at one of its Frankfurt Senator Lounges. The results showed that many lounge guests that were in a hurry wanted a time-saving catering options in the form of a to-go offer