Miles & More customers now compensate their flights by click
CO2-neutral flying is now even easier for Miles & More customers thanks to a new offer. Customers can now see the CO2emissions of their flight in the Miles & More app. They can offset these emissions directly with just a few clicks. The new offer is available not only for all Lufthansa Group flights, but also for travel with Star Alliance and joint venture partners for which the customer has received or used Miles & More miles. The new application is called "mindfulflyer". It was developed jointly by Miles & More and the Lufthansa Innovation Hub.
With the "mindfulflyer" function the participants can be reminded to compensate their flights regularly. The customer decides how much Sustainable Aviation Fuel or certified reforestation projects of the myclimate climate protection foundation are used. Using the Cash & Miles function, the customer can also decide whether to offset with miles only or also proportionately with euros. For their commitment to climate protection, Miles & More participants will receive digital awards, such as the "Climate Supporter", which distinguishes them as environmentally conscious travelers. These awards can be shared via social media channels to inspire other travelers to compose their flights as well.
With the new 'mindfulflyer' service, our passengers can see the CO2 emissions of their flight at a glance and can now offset them easily and quickly, even using miles.
Member of the Executive Board
Customer, IT & Corporate Responsibility
Deutsche Lufthansa AG
With Compensaid, the Lufthansa Innovation Hub created the central compensation offer within the Lufthansa Group in 2019, which is regarded as the industry's first mover for end-customer-related compensation of fossil fuels through Sustainable Aviation Fuel. The integration of Compensaid into the Miles & More app has now been completed and will significantly increase visibility even further.
In addition, Miles & More members also have the opportunity to offset their air travel directly within the Compensaid platform. To do so, they just have to log in to compensaid.com with their Miles & More data. The CO2 compensation option via the Compensaid platform makes it possible to offset flights even before they take-off.
Corporate responsibility, that is to say sustainable and responsible entrepreneurial practice, is an integral part of our corporate strategy. It means that we are committed to creating added value for our customers, employees and investors and to meeting our responsibilities toward the environment and society.