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Contact

Questions about the Lufthansa Share? General inquires about the Lufthansa Group? Comments on our Website? On this page, you can send us a message on these issues.

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  • Flights, bookings, prices and reservations

    Information about LH flights, bookings, prices and reservations is available from Lufthansa City Offices worldwide, our Reservations Centres and Lufthansa Airport Offices. You will find all the relevant data at a glance by selecting your city or airport here.

  • Miles&More frequent flyer programme

    You can find more information about Miles&More, such as FAQs, e-mail contacts etc here.

  • Customer Relations

    We value your feedback and would ask you to send it via our webform. You will find he form under lufthansa.com, feedback.

    Postal addresses

    Europe / Germany
    Centralized address for feedback in den European language of your choice:
    Lufthansa German Airlines
    Customer Feedback
    P.O. Box 710234
    60492 Frankfurt, Germany

    North America
    Lufthansa German Airlines
    Customer Feedback
    P.O. Box 425/East Meadow,
    N.Y. 12554, USA

    Canada
    Lufthansa German Airlines
    Customer Feedback
    Station Main
    P.O. Box 1588
    Peterborough ON
    K9J 7H7P, Canada

    Asia
    Singapore, Australia, New Zealand, South Korea, Malaysia, Indonesia and others
    Lufthansa German Airlines
    Customer Feedback
    P.O. Box No. 2882, Makati Central Post Office,
    1268 Makati City, Philippines

    China
    Lufthansa German Airlines
    Customer Feedback
    8th Floor, Room 801-803
    Henderson Metropolitan
    No. 300 Nanjing East Road
    Shanghai 2000021, China

    India
    Lufthansa German Airlines
    Customer Feedback
    Sahar International Airport, Terminal 2,
    Mumbai - 400099, India

    Japan
    Lufthansa German Airlines
    Customer Feedback
    3-1-13 Shiba Koen,
    Minato-Ku, Tokyo 105-0011, Japan

    Other countries
    In all other countries please contact your nearest Lufthansa office.

  • Investor Relations

    information is available on our Investor Relations-website, which also includes a list of various Investor Relations contacts for private and professional investors.

  • Enquiries from journalists

    For detailed information, please visit our Press Counter. You will also find a list of press contacts for specific issues.

  • Annual Report and brochures

    Annual Reports, our environmental magazine "Balance" and other printed material is available for downloading here.

  • Inflight magazine "Lufthansa Magazin"

    This month's topics, subscription, the media sheet and more informations are available here. To contact the editorial office and for advertising please refer to the following adresses:

    Lufthansa Magazin
    Inflight magazine

    G+J Corporate Editors GmbH
    Stubbenhuk 10 
    22459 Hamburg+49 (0)40 3703-5099
    Advertising Sale:
    G+J Media Sales/Direct Sales
    Am Baumwall 11
    20459 Hamburg
    +49 (0)40 3703-5301 +49 (0)40 3703-5302

  • Job vacancies, work experience, dissertations

    For information about job vacancies, work experience, dissertations etc. please visit our website and click on Jobs & Career. The names of the people to contact are listed under the relevant heading.

  • A career in the cockpit

    Comprehensive information about a career as a Lufthansa pilot is available on the Internet at www.lufthansa-pilot.de. You can also find contacts for other related matters.

  • A career as a flight attendant or at check-in

    For full information about service professions at Lufthansa, please visit our website and click on Jobs & Career. Contacts for information about other jobs are also listed there.

  • Sponsoring

    Lufthansa sponsors very specific activities, and only supports selected environmental projects. We trust you will understand that we cannot deal with sponsoring enquiries about any further projects.

    We regret that we cannot accept any online enquiries about sponsoring. Thank you for your cooperation.

  • Advertising material, posters and pins

    You can find a wide range of Lufthansa accessories in the Lufthansa WorldShop. Pictures of aircraft etc. can be downloaded from our Photo Library. Please note the copyright regulations.

    We regret that we do not have sufficient manpower to handle enquiries about advertising material, such as pins, ballpoint pens etc. Thank you for your cooperation.

  • Lufthansa Ambient Media

    Thanks to direct and intensive contact with passengers, Lufthansa advertising media offer a unique advertising environment. You can find more information here.

    Lufthansa Werbemedien
    Deutsche Lufthansa AG
    The Squaire 23 / Frankfurt Airport
    60546 Frankfurt
    Germany

  • Sale of used seats

    If you are interested in buying a seat from a Lufthansa aircraft, please contact:

    Lufthansa-Sitzverkauf
    Juergen Rumstig+49 (0)69-696-93485

  • Baggage auction

    If you would like to take part in an auction of unclaimed baggage, please contact:

    Auktionshaus Clesle
    Kanaustraße 13
    79336 Herbolzheim+49 (0)7643-4142 Website: www.kofferauktion24.de

  • Ombudsman system

    Ombudsman
    Dr. Buchert & Partner, Rechtsanwälte, Partnerschaftsgesellschaft mbB
    Tel. +49 69 710 33 33 0
    Tel. +49 6105 92 13 55
    Fax +49 69 710 34 44 4
    www.dr-buchert.de
    Address:
    Kettenhofweg 1
    60325 Frankfurt am Main
    Germany

    For more information about the ombudsman systems at Lufthansa, please, click here.

  • Purchasing

    To download the supplier manual and for further purchasing information please click here.

Contact person

Here are the right contact partners for your specific queries of the Lufthansa group:

Contactperson

Investor Relations contacts for private and professional investors

Information about LH flights, bookings, prices and reservations is available from Lufthansa City Offices worldwide, our Reservations Centres and Lufthansa Airport Offices. You will find all the relevant data at a glance by selecting your city or airport here.