Company Portrait

The Lufthansa Group is an aviation group with operations worldwide. With 110,065 employees, the Lufthansa Group generated revenue of EUR 13,589m in the financial year 2020. The Lufthansa Group is composed of the segments Network Airlines, Eurowings and Aviation Services. Aviation Services comprises the segments Logistics, MRO, Catering and Additional Businesses and Group Functions. The latter also include Lufthansa AirPlus, Lufthansa Aviation Training and the IT companies. All segments occupy a leading position in their respective markets.

Company portrait

Key figures

Demand fell dramatically in the year of the Corona pandemic and the associated travel restrictions. Revenue at the Lufthansa Group fell to 13.6 billion euros in 2020 (previous year: 36.4 billion euros). Despite rapid and extensive cost reductions, the Lufthansa Group had to report an Adjusted EBIT of minus 5.5 billion euros (previous year: profit of 2.0 billion euros). The Adjusted EBIT margin was minus 40.1 percent (previous year: plus 5.6 percent). The operating cash drain in the fourth quarter of 2020 was around 300 million euros per month. Progress in restructuring limited the impact of the intensified pandemic situation on earnings.

Key Figures

Company Management

Company Management


Key figures 2020

110,065

Employees

532

Subsidiaries and equity investments

13,589

Total revenue €m

1,273

Capital expenditure €m

Fleet

Lufthansa and regional partners

Eurowings and Germanwings

SWISS and Edelweiss Air

Austrian Airlines

Brussels Airlines

Lufthansa Cargo

Alliances and Partner Airlines

Alliances are fundamental to Lufthansa‘s success. As a founding member of Star Alliance, Lufthansa offers innumerable advantages in the world‘s biggest global network. Its regional strategy under the Lufthansa Regional brand connects Europe‘s regions with one another and with the world beyond. Bilateral partnerships augment and enhance the services portfolio.

Star Alliance

The Star Alliance network is the leading global airline network. It was established in 1997 as the first truly global airline alliance to offer customers convenient worldwide reach and a smoother travel experience.

Joint Ventures

Lufthansa participates in two strategically and commercially important joint ventures: the A++ transatlantic joint venture with United Airlines and Air Canada, the J+ bilateral Europe/Japan joint venture with All Nippon Airways and the commercial joint venture with Singapore Airlines.

Compliance

Compliance describes all measures taken to ensure the correct conduct of companies, their management and staff with respect to statutory obligations and prohibitions. The Lufthansa Compliance Programme is intended to prevent our staff from coming into conflict with the law and at the same time to help them to apply statutory regulations correctly.

Compliance

Comprehensive programme helps to ensure compliance

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Code of Conduct

Responsible and lawful behaviour is a perquisite for the sustainable economic success of the Lufthansa Group.

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Ombudsmann

Dr. Rainer Buchert
Ombudsman of
Deutschen Lufthansa AG

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