Ethics and integrity

Ethics and integrity are significant components of entrepreneurial practice at the Lufthansa Group. It is a matter of fact for the Group to adhere to current laws and voluntary commitments, and to consciously respect ethical principles. An important consideration is that business conduct characterized by integrity is a key prerequisite for the Company’s long-term success. The Lufthansa Group takes its orientation from the United Nations’ Global Compact in particular, but also from the United Nations’ Universal Declaration of Human Rights and the four core work standards of the International Labor Organization (ILO).

A Code of Conduct, which is binding for all Lufthansa Group employees, documents the values, principles and standards of conduct of the Lufthansa Group as a basis for fair competition.

Corporate Governance

The Lufthansa Group pays particular attention to realizing exemplary company management in the sense of effective corporate governance. It expresses this approach by means of company management and control aligned with responsible and sustainable methods of increasing the Company‘s value. This approach to management meets high international standards and is of central importance to maintain transparency in the relationship with shareholders and to increase trust in the Company’s management on a continuous basis. Significant foundations in this respect are the German Stock Corporation Act and the German Corporate Governance Code. The compliance declaration concerning the German Corporate Governance Code can be viewed here:

Corporate Governance Declaration, Section 289f HGB

Compliance and anti-corruption

Compliance describes all measures that ensure the lawful conduct of companies, their executive bodies and employees. The Lufthansa Group Compliance Program, established in 2004, aims at helping its employees adhere to current legal norms and keeping them from breaking the law. It comprises the modules Competition, Integrity, Capital Market and Embargo Compliance.

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Respect for Human Rights

For the Lufthansa Group as a member of the UN Global Compact and signatory of the IATA Resolution against Trafficking in Persons, it is important to bring actions into line with internationally recognized principles and to actively anchor respect for human rights in day-to-day business. This is also reflected in working conditions, the freedom of association and assembly, rules to ensure gender equality and the inclusion of minorities as a matter of course. The Lufthansa Group formulates its explicit position on respect for human rights in its Code of Conduct, which is binding for all executive bodies, managers and employees of the Lufthansa Group:

The Lufthansa Group follows the recommendations of the German National Action Plan for Business and Human Rights (NAP) adopted by the Federal Government in December 2016 when implementing human rights diligence measures. The NAP describes five core elements of human rights due diligence which German companies should implement along their supply and value chain.

Core elements of the German National Action Plan for Business and Human Rights

Sustainability in the purchasing processes

The Lufthansa Group has more than 40,000 suppliers. The aviation group demands of its suppliers that they fully comply with current law, guidelines and regulations concerning fair competition, integrity and responsible practices. The Group Purchasing Guideline obliges suppliers to commit themselves to social and ecological responsibility.

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