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Information for Suppliers

For a successful collaboration with suppliers, the German Lufthansa AG has summarized all the important information, for example on Requests for Proposal, invoicing and contacts, in a supplier manual. This supplier manual is designed to help make the processes between suppliers and Lufthansa smoothly and to minimize costs. It is valid only for Deutsche Lufthansa AG. For questions regarding the collaboration with subsidiaries please contact the purchasing department of the particular company.

Supplier Manual

Innovation Hub

Lufthansa uses supplier network to drive Innovation in the travel industry. Our vision: Every single traveler worldwide will touch any of our products during their travel.

More Information

General Purchasing Conditions

AirPlus Purchasing Card
Preferred accounting- and handling of payments process

Electronic invoice by e-mail

If you have any questions according accounting and handling of payments, please contact the service provider as following:

Lufthansa Global Business Services GmbH
E-Mail: accounting.lufthansa-germany(at)

Find more contact persons in the supplier manual.

Contact person

Here are the right contact partners for your specific queries of the Lufthansa group:


Investor Relations contacts for private and professional investors

Information about LH flights, bookings, prices and reservations is available from Lufthansa City Offices worldwide, our Reservations Centres and Lufthansa Airport Offices. You will find all the relevant data at a glance by selecting your city or airport here.