Employees who have completed a medical training can be released quickly and unbureaucratically on a voluntary basis for specific work in a medical facility. In this way, they provide urgently needed relief in hospitals or in rescue operations. Many Lufthansa Group employees already support medical facilities in this way.
In March 2020, the Lufthansa Group waived the purchase of almost one million permanently ordered respiratory masks and made them available to the health authorities in Germany. In this way, medical institutions that urgently need these masks were supported. In addition, Lufthansa provided the Bavarian state government with 15,000 respiratory protection masks. The Group Airline Brussels Airlines provided 4,000 respirators to local medical facilities.
The LSG Sky Chefs operations in Frankfurt has donated around 15.5 tons of food to charitable organizations in the Rhine-Main region in recent weeks. The majority of the surplus goods resulting from reduced flights went to two initiatives: Essen für Alle (EFA) in Mörfelden-Walldorf and Foodsharing e. V. in Frankfurt and Darmstadt. Normally, LSG Sky Chefs has far fewer goods left over as our operations produce at just the right time to build up the smallest possible stock. That changed when the pandemic hit Germany and resulted in more flight cancellations and tighter schedules – temporarily, at least.
At the beginning of April, Lufthansa had already donated over 300,000 chocolate Easter bunnies to hospitals and social institutions in Germany. Lufthansa delivered them to hospitals in Frankfurt and Munich, to the Tafel in Munich and the Karl-Hack Foundation in Rhineland-Palatinate. SWISS has donated more than a ton of Easter chocolate to various healthcare facilities in the Zurich region and in western Switzerland.
The rapidly spreading Coronavirus pandemic and the travel restrictions imposed worldwide as a result had triggered the return of an unprecedented number of holidaymakers and travellers since mid-March. After just over a month, the repatriation programmes of various European governments and numerous tourism providers have almost been fully completed. All airlines in the Lufthansa Group have supported their respective governments by providing return flights. Since 13 March 2020, Lufthansa Group airlines have repatriated around 90,000 holidaymakers and travellers.
Numerous employees worked behind the scenes to provide technical and personnel support for the aircraft on site in proven quality, even at remote airports that Lufthansa Group airlines do not normally fly to. In some cases, the repatriation flights landed late at night - many employees had therefore volunteered for duty to receive and look after the passengers even then.
For the help alliance, the Lufthansa Group's charitable aid organization, the effects of the Corona crisis on project work are clearly noticeable. In order to further strengthen the commitment of the project managers and those responsible on site and to support urgent measures in the projects quickly, the help alliance has set up a Covid-19 Prevention and Emergency Aid Fund.
Under the motto #StrongerTogether, the Lufthansa Group has initiated an internal online community for its employees. During short-time work, a large number of employees can use it to exchange information with colleagues virtually about volunteering, learning options and other non-work-related topics.
Corporate responsibility, that is to say sustainable and responsible entrepreneurial practice, is an integral part of our corporate strategy. It means that we are committed to creating added value for our customers, employees and investors and to meeting our responsibilities toward the environment and society.