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Lufthansa Group Balance 2014 EN - Prizes and awards

Lufthansa’s first-class service is awarded five stars in the 2013 Skytrax Star Rating. Best Brands 2013 brand ranking: Lufthansa is among the top 10 corporate brands. Austrian Airlines’ Waliclean project receives the city of Vienna’s environmental prize for a revolutionary method of cleaning aircraft toilets. Lufthansa Cargo is voted Best International Freight Carrier by the Airforwarders Association in the U.S. 2013 MobileTech Award for the Lufthansa app. Lufthansa Technik wins the MRO Company of the Year prize in the 2013 Air Transport News Awards. As in previous years, Lufthansa Cargo is voted Best European Air Freight Carrier by Air Cargo Week in the Cargo Airline of the Year Awards. The magazine Business Traveller Middle East gives Lufthansa the Best European Airline in the Middle East award in 2013. Lufthansa Technik receives two awards in publisher UBM Aviation’s Aircraft Technology Engineering & Maintenance Awards: Best MRO Provider in Europe and Best Engine MRO Provider. For the eighth time in a row, Lufthansa’s Corporate Fuel Management wins the Best International Fuel Department prize. The German federal government awards the Leuchtturm Elektromobilität (“Electro-Mobility Beacon”) title to the E-PORT AN electro-mobility initiative at Frankfurt Airport, in which the Lufthansa Group is a participant. The portal LH.com receives the Business Traveller Award in the category Best Internet Page for Business Travelers. The Lufthansa Group receives the 2013 Airline Business Technology Award. For the third time in a row, the Lufthansa Group is named Europe’s Leading Airline in the World Travel Awards. Lufthansa receives the Skytrax Award for the Best First-Class Terminal. Lufthansa wins top honors in the 2013 World Airline Awards in the Best First- Class Airline Lounge, Best Western European Airline, and Best Transatlantic Airline categories. Lufthansa receives three GlobeRunner Awards in 2013 from the American travel magazine Frequent Business Traveler: In the Best First-Class Lounge category and, for the second time, in the Best Frequent Flyer Program category with Miles & More. Lufthansa also receives, on behalf of the Star Alliance, and as one of its founding members, the award for Best Airline Alliance. International 5-Star Diamond Award for Lufthansa’s first-class service to New York. Altogether, Lufthansa Services receives three awards from the American Academy of Hospitality Sciences (AAHS): for Lufthansa’s first-class services aboard its long- haul fleet, for its first-class terminal in Frankfurt, and for its first-class lounge at JFK Airport in New York City. Lufthansa Munich receives the International 5-Star Diamond Award in 2013. This is the third Lufthansa first- class lounge, after those in Frankfurt and New York, to be awarded this prize. Swiss receives the Europe’s Leading Airline Business Class award in the World Travel Awards. Swiss receives the Best Airline in European Air Traffic award in the Business Traveller Awards (Germany) and the Best Business-Class Lounge award in Frequent Business Traveler’s GlobeRunner Awards. Current awards in 2014 Lufthansa receives award as an exceptionally sustainable airline: The Mit gutem Gewissen (“In Good Conscience”) focus study awards Lufthansa the Gold Seal. The joint E-PORT AN project at Frankfurt Airport wins the prestigious GreenTec Award in the aviation category. The jury was impressed with projects of the Lufthansa Group, Fraport AG, the State of Hesse and the Rhine-Main Model Electro-Mobility Region for a green apron. StartCargo, the trainee program at Lufthansa Cargo AG, receives the Absolventa job portal’s prestigious seal of quality. This is the first and only seal of its kind and stands for career- promoting and fair trainee programs. In 2013 the Lufthansa Group and its subsidiaries once again received numerous prizes and awards. Here is a selection: Prizes and awards

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