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Lufthansa Group Balance 2014 EN

­Lufthansa CityLine has had ISO 14001- certified environmental management sys- tems at its company locations since as long ago as 1999. In 2012 the airline also received, for the fifth time in a row, the certificate of compliance with the European eco-audit regulation EMAS. Both environ- mental management systems were certified by the supervisory audit in 2013. LSG Sky Chefs has a management system that is based on the ISO 14001 standard and is the industry leader in aviation cater- ing. This system enables the company to continually make improvements within its worldwide network. However, there are no plans at present to have the system certi- fied. LSG Sky Chefs is working on numer- ous energy-relevant measures that will enable it to implement in its six international management regions by 2015 the environ- mental program passed by the Executive Board in 2013. LZ-Catering is participating in the Ökoprofit (“Eco-Profit”) project in both Hamburg and Frankfurt. Its primary aim is to systemati- cally implement cost-reducing environmen- tal measures in the LZ-Catering facilities. For this purpose, various resources, such as water, energy, and even waste materials, are analyzed in order to optimize or reduce their consumption or production. The com- pany is working also on building an envi- ronmental management system that meets the requirements of ISO 14001 and is designed to ensure a systematic approach to all matters of environmental protection. Linking responsibility to financial incentives The ­Lufthansa Group’s Executive Board and managers receive their variable remuneration partly on the basis of sustainability param- eters. These include environmental criteria such as fuel efficiency and CO2 emissions. Ú Key areas of action in climate and environ- mental protection Fuel consumption and emissions In carrying out our environmental strategy, we rigorously follow the established four-pillar strategy of the air travel industry (see illustra- tion on page 54). This comprises various measures aimed at reducing both kerosene consumption and CO2 emissions. These measures range from technical progress through an improved infrastructure and opera- tional measures to economic instruments. As an innovation driver in the aviation industry, we are involved also in numerous pathbreak- ing initiatives and research projects that will permanently improve the environmental com- patibility of flying. Our biggest successes are achieved by using modern aircraft. They make use of new engine technologies, improved aerodynamics, and greater use of composite materials to reduce weight. The amount of kerosene consumed depends primarily on the weight of the aircraft. In the past several years aircraft manufacturers have succeeded in building significantly lighter and aerodynamically optimized aircraft. By continually investing in new aircraft, the ­Lufthansa Group ensures that it always has the most efficient airplanes available on the market. Energy and resource management on the ground and in catering In addition to our efforts to reduce environ- mental effects in the air, we also want to work as efficiently as possible on the ground. In this connection we focus on developing and testing electronic propulsion technologies for aircraft taxiing and towing on the ground. ­Lufthansa Technik and the subsidiary ­Lufthansa LEOS are especially active in this area. Apart from this focus, we are also pursu- ing the goal of continually reducing energy consumption on our real estate. As the ­Lufthansa Group’s catering specialist, LSG Sky Chefs focuses its attention mainly on the issues of waste and water and energy consumption. Using various key performance indicators, the ­Lufthansa Group subsidiary is continually reviewing and controlling its con- sumption of these resources and its progress towards its goals. Research activities Progress needs research. The ­Lufthansa Group therefore regards this as one of its key areas of activity. Together with our system and project partners, we have been actively involved for years not only in noise research but also in research into alternative fuels. ­Lufthansa Technik also has been investing more in research work and the development of product innovations with which to cultivate new markets and customers. ­Lufthansa Tech- nik is always focused on preparing for new aircraft types and technologies. New materials and technologies offer great opportunities for making the ­Lufthansa Group’s services even more ecologically efficient, cost-effective, and attractive to customers. The previously men- tioned research project at Frankfurt Airport is devoted to testing electro-mobile propulsion concepts for ground travel (see page 61). For more than two decades the ­Lufthansa Group has been involved also in climate research, and it has been helping scientists evaluate and refine their climate models (see page 66). Active noise protection The ­Lufthansa Group is involved in active noise protection in a variety of ways and makes sure that the Group’s fleet significantly exceeds the most stringent standards world- wide. This year we are devoting a special chapter to this topic in the present report. It offers a summary of the numerous measures we have taken to reduce aircraft noise. ß You can read more on this in the chapter “More quietly into the future” from page 08 onwards.  48 // Climate and Environmental Responsibility

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