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Sustainability Report Balance // Issue 2016 // Lufthansa Group // 101 target audience of this study coaching project are boys and girls from families that are educationally disadvantaged or have a migration background. Rhine-Main region: Language support for migrant children The Help Alliance also provides aid to migrants via the Fl rsheim-based associa- tion Stern des Südens e. V., with which the employee has cooperated since 2007. Since 2015, Stern des Südens has offered targeted language courses for refugee children based on playful approaches to learning and also offers assistance in the area of accommodation for refugees. Launched as a pilot project, it has devel- oped into a regular education program. A donation of 100,000 euros to the Social Services Department in Munich To relieve the city of Munich in registering and accommodating newly arrived refu- gees, the Help Alliance supported the city’s Social Services Department with a donation of 100,000 euros in November 2015 toward urgently needed interpretation services. In this way, the Lufthansa Group assumed half of the costs incurred. In addition, more than 50 Lufthansa employ- ees answered a call from the Help Alliance to offer their services as volunteer inter- preters and translators at various locations in Germany. Refugee aid provided by Group companies The airlines and service companies of the Lufthansa Group provided concrete imme- diate aid to refugees in many ways during In 2015, the Help Alliance and the association basis & woge in Hamburg jointly launched a learning sponsorship project that helps young migrants gain better access to the job market. the reporting year. For example, Lufthansa Cargo cooperated with the German Red Cross in September 2015 to transport 15,000 camp beds from North America to Frankfurt. Aboard the 13 ights, which the logistics specialist operated on an at-cost basis, was cargo with a total volume of nearly 120 tonnes. The camp beds came “I’ve always regarded education as a central element when it comes to ensuring that people are able to take an active part in society. So I was pleased to respond to the Help Alliance’s call for study mentors to help young refugees in Hamburg. The work I do is very enjoyable and I’ll definitely support my mentee with advice once he has graduated.” Lisa Wiebusch Group Purchasing Manager Lufthansa Technik AG

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