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102 // Corporate Citizenship Small Change – It’s a Big Help With the aim of building bridges into a better future for people in need, the Help Alliance launched the on-board collection program Small Change – It’s a Big Help in 2001. It offers Lufthansa Group passen- gers the opportunity to donate coins and bills in any currency they might be carrying page 97, Balance 2015). On-Board Collection Program Development of donation volumes in euros 2015 362,662 2014 497,823 2013 301,566 2012 318,380 2011 205,362 2010 286,184 2009 224,053 2008 230,433 2007 260,939 2006 279,575 2005 294,870 2004 238,023 2003 216,539 2002 232,692 2001 207,175 October 2002: start of Condor’s participation September 2011: start of Brussels Airlines’ participation July 2012: start of Austrian Airlines’ participation from stock held by the Canadian and U.S. Red Cross organizations. LSG Sky Chefs and its subsidiary Spiriant provided several thousand blankets, sleeping masks and hygiene articles as donations in kind for refugees in Munich and the Rhine-Main region. Austrian Airlines joined the Help Alliance in supporting refugee accommo- dation at Vienna Airport with sleeping bags and insulation mats. Further Help Alliance activities in 2015/16 (selection): Second Haiti Entrepreneurship Camp in Port-au-Prince with the goal of promoting entrepreneurial initiatives as a contribu- tion to sustainable economic and social development. The project is supported by 14 volunteer managers from across the Lufthansa Group Inauguration of a “drop-in center” for homeless children and endangered youths in Pattaya, Thailand, in coopera- tion with long-term Help Alliance partner Human Help Network Foundation Thai- land (HHNFT) Cooperation with the charitable organiza- tion Homes of Hope in the context of the rst Lufthansa ight to Panama City Fundraising activities “Flight Mode App”: digital time out for a worthy cause Cooperation with the donation plat- forms and Fundraising campaigns on Facebook, YouTube, the Help Alliance blog and the on-board collection program October 2015: part of the proceeds from Lufthansa’s in- ight shopping are donated to the Help Alliance Campaign “Give a bottle – give hope” at Munich Airport: Highly visible place- ment of an oversized bottle collection machine for beverage bottles and for- warding of bottle deposits to support the construction of a well in Mali “When I learned last year about the Help Alliance’s commitment to refugees, I signed up immediately to work as a volunteer in this area. To this day I enjoy being part of language tutoring in Fl rsheim. In their warm-hearted manner the children give me much in return and more than gratefully accept the help they need.” Michael Kopf Copilot A320 Deutsche Lufthansa AG 2015362,662 2014497,823 2013301,566 2012318,380 2011205,362 2010286,184 2009224,053 2008230,433 2007260,939 2006279,575 2005294,870 2004238,023 2003216,539 2002232,692 2001207,175

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