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Sustainability Report Balance // Issue 2016 // Lufthansa Group // 111 K Kerosene Fuel for jet and propeller engines that is chemically similar to petroleum. Like die- sel fuel or gasoline, kerosene is produced by distilling crude oil; unlike these fuels, kerosene does not contain halogenated additives. L LHSB – Lufthansa School of Business The LHSB supports processes of change within the Group and promotes a shared management culture. It has received multi- ple awards for the worldwide standards it establishes for the development and train- ing of professionals and managers. Low-cost segment Airlines offering predominantly low fares, but featuring reduced or separately charged services on the ground and in the air. Flights are most often operated to/from airports outside of major population centers. M Mentoring Instrument for targeted support of junior employees. Focuses on regular personal contacts between mentor and mentee. MRO Acronym standing for maintenance, repair, and overhaul of aircraft MSCI Global Sustainability Index Series The US index provider MSCI launched a series of sustainability indices in September 2010. The MCSI index family comprises seven environmental, two value-based and 15 best-of-class indices. These include shares of companies with high and medium market capitalization and are based on the MSCI World Index. They depict companies that are particularly committed to environmental, social and governance (ESG) issues. Lufthansa has been included in this index series since June 2015. MTOW Acronym standing for maximum takeoff weight of an aircraft N Nitrogen oxides (NOX) Chemical compounds consisting of one nitrogen and several oxygen atoms. NOX is de ned as the sum of NO and NO2 com- pounds. Natural sources include lightning and microbes in the soil. Nitrogen oxides are also generated in combustion proces- ses under high pressures and tempera- tures. Both of these parameters have been increased in modern aircraft engines to signi cantly reduce fuel consumption as well as emissions of carbon monoxide and unburned hydrocarbons. However, future combustion chambers of an advanced design could help reduce NOX emissions by 85 percent. Air traf c contributes 2 to 3 percent of man-made NOX emissions. Climate models show that nitrogen oxides have increased the concentration of ozone at cruising altitudes by a few percentage points. NOX see “Nitrogen oxides” O oekom The oekom Corporate Rating evaluates the social and environmental compatibility of companies according to a selection of 100 industry-speci c indicators on average. Companies that rank in the top of their respective industries in the context of an oekom Corporate Rating and ful ll the industry-speci c minimum criteria are awarded the oekom Prime Status by oekom research. OHSAS 18001 – Occupational Health and Safety Assessment Series Job safety management system developed by the British Standards Institution in cooperation with international certi cation organizations. Ozone Molecule formed in the stratosphere and consisting of three oxygen atoms. The ozone layer located in the stratosphere has an important protective function, as it absorbs harmful ultraviolet light. While ozone at higher altitudes is broken down massively by chloro uorocarbons (CFCs), it develops close to the ground under the in uence of sunlight from numerous pre- cursor substances (summer smog) and irritates the mucous membranes. At current levels, nitrogen oxide emissions from air traf c at cruising altitudes cause an in- crease in atmospheric ozone, analogous to the generation of summer smog, esti- mated by scientists at 3 to 4 percent on the heavily- own North Atlantic routes.

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